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Privacy Policy


Introduction

  • Welcome to the familienfreude . We take the protection of your personal data very seriously. This Privacy Policy explains how we collect, process, and protect your information when you use our matrimonial services.

  • We operate in strict accordance with the EU General Data Protection Regulation (GDPR), the Austrian Data Protection Act (Datenschutzgesetz – DSG), and the Austrian Telecommunications Act (TKG 2021).

Controller Information

  • The "Controller" responsible for the processing of your data on this website is familienfreude community.

Legal Basis for Processing

  • Contract Fulfillment (Art. 6 (1) (b) GDPR): To provide our matchmaking services, create your profile, and facilitate communication between users.

  • Explicit Consent (Art. 6 (1) (a) GDPR & Art. 9 (2) (a) GDPR): For the processing of specific profile details you choose to share and for sending service-related email notifications.

  • Legal Obligation (Art. 6 (1) (c) GDPR): To comply with Austrian statutory retention periods (e.g., for billing or tax purposes).

  • Legitimate Interest (Art. 6 (1) (f) GDPR): To ensure website security, prevent fraudulent profiles, and protect our users.

Email Notifications

  • Upon registration, we obtain your initial consent to send you service-related email notifications (e.g., match alerts, message notifications, or account updates).

  • No Newsletters: We do not send promotional newsletters or third-party marketing materials.


Data Retention and Deletion

  • We store your data only as long as your account is active or as necessary to provide our services.

  • Account Deletion: If you delete your account, your profile data will be removed from our active database immediately.

  • Statutory Retention: Certain data (such as payment records) may be stored for up to 7 years to meet Austrian tax and commercial law requirements (BAO/UGB).

Data Sharing and Transfer

  • We do not sell, rent, or trade your personal data.

  • Other Users: Your profile information is not visible to other members.

  • Service Providers: We use trusted IT and hosting providers located within the European Economic Area (EEA).

  • Legal Authorities: Data is only disclosed if required by Austrian law.

Your Rights (GDPR)

  • Right of Access: To know what data we store about you.

  • Right to Rectification: To correct inaccurate or incomplete data.

  • Right to Erasure: To have your data deleted ("Right to be forgotten").

  • Right to Restriction: To limit the processing of your data.

  • Right to Data Portability: To receive your data in a structured, machine-readable format.

  • Right to Withdraw Consent: To cancel any previously given permission for data processing.

  • To exercise any of these rights, please contact us at office@familienfreude.at

Data Security

  • We employ modern technical and organizational security measures (such as SSL/TLS encryption) to protect your data against loss, manipulation, or unauthorized access.

Changes to this Policy

  • We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.